Policies

Automatic Payment Plan – Credit Card, Debit, or EFT

Sandhills Gymnastics charges tuition based on an average of four classes per month.  If there are five classes available in a month, we do not increase tuition. If there are only three classes available in a month, we will prorate the cost of tuition. 

Your monthly enrollment is guaranteed and will continue until you notify us of withdrawal. If you choose to withdraw for the upcoming month, a withdrawal form must be submitted online or in the office by the 25th of the current month.  We do not issue refunds if you withdraw earlier in the month and there are classes remaining.  Your tuition is based on enrollment (guaranteed spot) and not a reflection of attendance.

Class tuition is automatically charged once per month for the upcoming month using the credit or debit card you have on file. The tuition payment schedule will be released on our website at the beginning of each semester. Charges may be made to your credit card at any time through your customer portal or at the front desk.  We do not bill or send out payment reminders. If Sandhills Gymnastics is forced to close due to unforeseen circumstances, tuition already paid will be converted to a makeup option to be used when we are able to re-open.  No further tuition will be charged during a closure until we notify you of our plan to resume classes.

Money-Back Guarantee

We believe we offer one of the best gymnastics programs in Moore County. If within your child’s first month of classes, (new students only) you are not satisfied for any reason, we will refund 100% of your tuition

Make-Up Classes

Due to limited availability in our classes, we are unable to offer make up classes at this time!

Dropping your Child's Class

If you would like to drop your child's class. If this form is not filled out by the billing date for the current semester for the following month your tuition will be charged as usual. Please let us know if you have any further questions.

Un-enrollment Form

Absence Policy

• 2 consecutive absences result in a courtesy call
• 3 consecutive absences result in an email from our office
• 4 consecutive absences with no communication received by the office from the family will result in being dropped from the class and no refund will be issued. 

Guest Observations

• Visitors are encouraged to observe from the Balcony.
• Balcony Guidelines:
  • Please do not talk to or otherwise distract the gymnasts participating in the classes and keep noise level to a minimum
  • The gallery is for viewing only. No gymnastics, playing or running on or around the bleachers
  • Children should always be supervised
  • Please do not allow your child to play in the beam area or Little Gym for any reason
  • These guidelines are established for the safety of our children and to make everyone’s visit an enjoyable one

Class Guidelines

• Gymnasts must wear tight-fitting athletic clothing only. No zippers, snaps or buttons
• Stomach must be covered
• Long hair must be pulled back
• No jewelry or gum allowed
• Gymnasts must stay with their instructor
• Gymnasts must follow all safety rules and instructions

Wellness Policy

Please do not send a sick child to Sandhills Gymnastics. Sick children will NOT be allowed to stay. Children who come in sick will be isolated from other children and the parent/guardian will be asked to take the child home.

Children should not come to classes if:

• They have a fever more than 100.4 degrees (fever must be gone for 24 hours without medication before coming to a class)
• Diarrhea
• Open sores
• Unexplained rash
• Vomiting
• Conjunctivitis (pinkeye)
• Head Lice
• Severe cold (green or yellow snot)
• Excessive fatigue
• Any contagious illness

In case of emergency when the parent cannot be reached, the office staff will seek medical treatment as stated on your child’s application. Sandhills Gymnastics is not responsible for any expenses incurred under the above.

Medication will not be administered by staff. If your child has allergies or asthma, please meet with office staff or coaches to establish an emergency procedure.

We take every precaution and stay up to date on state-mandated regulations and guidelines on the proper cleaning solutions and sanitation techniques. We go above and beyond in these areas during the cold and flu season. We understand that there is no possible way to prevent germs from entering the gym, however, we will try our best to limit the spread of those germs.

SafeSport Links
Report: https://uscenterforsafesport.org/report-a-concern/

Report: https://uscenterforsafesport.org/report-a-concern/

https://athletesafety.org/training/details/16